Frequently Asked Questions
Our apartment community falls within the Grand Ledge School District.
Yes, there is a local public transportation system that operates near our community.
Our apartment community offers free parking spaces for our residents. Garages are also available for an additional monthly fee.
Our apartment community has a 24/7 package pickup service through Amazon Hub. This allows our residents to conveniently receive their packages at any time.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
Have lived here for few months and so far I love it ! It's definitely a great place to rent! Great area, near almost everything, highways, restaurants, you name it ! The neighborhood is very modest and peaceful! - Verified Resident- Apartment Ratings
This is the third apartment I have had in this complex. I enjoy living here. The staff are very helpful and friendly. They are very prompt with any maintenance requests. The apartment I have now is on the end of a building so I have more windows and natural light. I enjoy the wildlife around the pond very much. - Verified Resident- Apartment Ratings
Really great management and staff, very safe place to live. The maintenance guys are super fast and accurate. I will save my last star , it will be depending on how things go the day I decide to leave. So far, everything is great ?? thanks so much for all you guys do. - Mabel- Google
They really do take good care of you here. Our maintenance concerns have been addressed in a very timely manner. Ryan, Steve & Phil have been awesome! Chris & Adam in the office have been great getting us squared away as new residents. - Margy- Google
The few times I’ve had to contact Maintenance, they have responded quickly and are friendly and easy to work with. The office personnel are also friendly and helpful. - Judy- Google
Noah was very kind and answered all of my questions. We will likely be moving in within the next month. We will be applying soon. Thank you so much for the showing of the apartment and answering all of my questions. - David C.- Google
Chris Davidhizar was absolutely amazing. I stopped by to tour an apartment and I truly appreciated her level of professionalism, kindness and patience in giving me all available options as I have not lived in an apartment in almost 20 years. Most leasing offices are completely unprofessional with staff including managers that are just rude. Chris was a breath of fresh air . She made me feel more comfortable and made my choice easier in my decision to get an apartment there... - Resident- Google